FAQ
Frequently Asked Questions
Are all your products 100% authentic?
Yes, we guarantee that every item at Main Beauty Supply is 100% genuine and sourced directly from reputable brands or authorized distributors.
How long does shipping usually take?
Orders are typically processed within 1-2 business days, and delivery usually takes between 3 to 5 business days depending on your location.
Can I change or cancel my order after it’s placed?
To ensure fast delivery, we process orders quickly; however, you can contact us within 1 hour of placing your order, and we will do our best to assist you.
What is your return policy for beauty products?
We accept returns on unused and unopened items within 14 days of purchase; please note that for hygiene reasons, opened beauty products cannot be returned.
How can I track the status of my package?
Once your order is shipped, you will automatically receive an email containing a tracking number and a link to monitor your delivery.
What payment methods do you accept?
We accept all major credit and debit cards, as well as secure digital payment options like PayPal and Apple Pay, through our encrypted checkout system.
What should I do if my order arrives damaged?
If your product arrives damaged, please contact our customer support team within 48 hours with a photo of the item, and we will send a replacement immediately.